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Two years ago, Swinburne University embarked on a massive data and visualization-led journey of change. What was delivered empowered end users, created trust in data and reporting and shifted the very culture of the university. The implementation of the Swinburne-branded Tableau platform, DAPPER, transformed the use of data at Swinburne. The business analytics team combined technical change utilizing Tableau and business change to create a shift in perception of both the data team and strategic decision making at work. DAPPER and the change that was delivered aligns beautifully with the new Tableau (enterprise) licensing model, echoing the access and enablement of the same groups within business settings. Swinburne’s business analytics team has created a proven methodology around the new way of working, extending the traditional data and analytics service offerings to empower the business.