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The healthcare industry is under pressure to reduce costs, while keeping the customer front and center. Our presentation will walk through: - Changes implemented to achieve greater affordability by increasing our fee for value programs - How our Tableau reporting solution enables physician groups to drill into actionable trends, such as steering patients to higher quality specialists, reducing unnecessary care, reducing opioid prescriptions, and targeted quality of care for preventive and chronic diseases. - Our redesigned reporting solution that allows physicians/practice managers to understand patient trends, leveraging a Tableau Server installation, exposed beyond our firewall to external physician group partners. Its secure, group-specific dynamic reporting is accessible via a multi-use Cigna web portal.